Contact Us

Before you ask...
  • Questions about the challenge? Please read here first.
  • Fitness & coaching questions? Please use the in-site Trainer Support system.
  • Want to cancel your subscription? Head to your account area and press cancel.
  • Want to buy a gift for another member or a friend? Please use the gift section in your account area.
  • Card expired? Update it in your account area.
  • Found a bug 🐛? Report it here.
  • Can't login because you only have a Facebook login? Head to your account area and under the Facebook section, add an email and password.
  • Looking for the pricing? You can find it here.
  • Want to upgrade or downgrade from a plan? Just head to the membership plans page and select the option you want. It will refund you any remaining time on your current membership and start your new plan immediately.
  • Personalised exercise programs not there? If your personalised exercise programs are not showing, make sure you are on a Premium plan and not a Standard Plan. They are not part of a Standard plan.
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